Our goal at Across Arizona Tours is to provide you with the best experience possible. Everyone on our staff is passionate about our beautiful State of Arizona and want to share with you interesting places and knowledge.
As a result of our goal, we have received many compliments about our various sightseeing tours. Below is a sampling on what some of our customers have said.
| Received May 22, 2013 |
Hello Carole: Thank you for your excellent customer service, I much appreciated.The
Sedona tour was wonderful,but I never expected snow for 20 minutes when we were
arrived, I thought I was back home in Canada.I would recommend your tours to my
Received April 19, 2013
My family went on one of your tours to the Grand Canyon. Wed April 10. 3 adults and 1- 4 yr old child. We wanted you to know that this tour was one of the biggest highlights of our trip out west. It was our first time to see Arizona. Robin was our driver and tour guide. He did an excellent job in teaching us all about your grand state. I am so glad to have found this website, so I could book this trip. Thank you and Robin very much.
Received January 8, 2013
Hello Across AZ Tours,
I wanted to send a personal "Thank You" from our hostel to express my deep gratitude for the excellent service and professionalism your company provides. We have hundreds of travelers a month looking to go to the Grand Canyon and other destinations in the State, and we are always looking for a reliable tour service for our budget-friendly guests.
I want to thank you again for your service. We will continue to recommend your travel agency to our guests.
Thank you and Happy New Year!
Phoenix Hostel & Cultural Center
Performance in the Borderlands
Arizona State University
From: B. Taylor, National Pump Company
Date: Thu, 2 Feb 2012 10:15:41 -0700
Subject: Thank you --Great Tour!
I want to thank you for putting together a very successful Sedona trip and jeep ride for our National Pump people. They all had a great time. Everything was so organized, our guide was great and the box lunches worked out excellent. I must say that our out of town guests were very impressed and loved the jeep ride.
If we reach our numbers for 2012, I will be calling you again to put something together. It was great!
National Pump Company
American Society of Home Inspectors
January 9, 2012
Thanks to Leonardo and Across Arizona Tours for a wonderful tour of the Apache Trail and the lake cruise, a day trip organized for 30 as a spouse tour.
Everyone had a great time. Thanks also for making the extra stop at the Gold Mine. They really enjoyed that, too.
Thanks again for the great tour of the Grand Canyon on my birthday. Of course, the Grand Canyon is magnificent. But that was to be expected.
The real joy in the day came from your tour. You are a GREAT storyteller—weaving all that knowledge of history, geology, and climatology into an exciting narrative of the area. I came away feeling much smarter.
And there is more—the most important part of the day was the respect and kindness and inclusivity that came through in how you talked about all of the cultures and people who are part of the narrative of this area. That was really special!
I appreciate the passion you have for Arizona. I hope that you become wildly successful, in this or whatever you do.
Subject: Re: Grand Canyon Tour
Date: Wed, September 14, 2011 8:31 pm
To: "Across Arizona Tours" <email@example.com>
Now that the dust has settled I just wanted to write in and tell you how great our experience was for the Grand Canyon tour. Our tour guide/driver/teacher/totally cool person was Kim. We are Kim Fans! We felt safe with her driving and she gave the perfect balance of fun facts, jokes, and even silence during the trip.
Thank you so much
Subject: Grand Canyon tour
Date: Wed, September 7, 2011 9:10 am
I just wanted to let you know how much I enjoyed this weekend's tour of the Najavo Reservation and the Grand Canyon. Our guide, Kim, was absolutely great: knowledgeable, entertaining, very friendly. She delivered the perfect balance of information, entertaining trivia, and humor, and was at no point "too much". The amount of time we were given to spend on our own at the reservation and at the Canyon was also just right - not too short and not too long. I followed her suggestion for lunch at the reservation and was not disappointed! Really, I have nothing negative to say about the tour and am in fact already thinking about returning to Phoenix and going on some other tours, like the Sedona / Jerome and Sedona / Wine Country tour.
Thanks for a great experience,
“Fantastic tour of Grand Canyon and Sedona”
Reviewed June 13, 2011
My friend and I traveled from NJ to Scottsdale for vacation. "Across Arizona Day Tours" did a presentation at our hotel. We booked a trip to Sedona and were advised to wait one day and then travel to the Grand Canyon. And they were right on.
The two days spent with our tour guide, Robin, were full of wonderful stops. He was very knowledgeable and pointed out informational facts all day, non-stop!! He was absolutely the best, very professional and his choices for lunch couldn't have been better. He knew exactly where to stop at the Grand Canyon and gave us plenty of time to tour and shop. The additional stops on the Sedona tour were an added plus, we didn't expect.
I would recommend this tour, for the price and all we learned, about cactus and the area I will cherish forever. Thank you for making our visit to Arizona both interesting and pleasurable. We have a beautiful country, thank you for sharing Arizona with us, Robin!
Received June 13, 2011
We wanted to let you know that we thoroughly enjoyed the Sedona Tour and the Grand Canyon Tour with your company. Leo met with us to explain things and then stayed behind to talk more about the plants and etc... then we got on the van and Robin was our tour guide - does the man ever take a breath - WOW he is a walking book of knowledge on these areas. We are so glad we took these tours with your company as we learned so much more and would have missed so much information if we had done this tour on our own. Again we thank both Leo and Robin for a very enjoyable time and would recommend this tour company to anyone!!!!!!!!
J. and B. Bowers
Date: Thu, 9 Jun 2011 08:33:41 -0700 (PDT)
To: Leonardo Gem<firstname.lastname@example.org>
Subject: Re: Across Arizona Tours - Flickr
Thanks so much for sending the photos.They make the wonderful memories of our trip even more wonderful. Thanks for all you did. You are a wonderful guide.
Date: Mon, 30 May 2011 17:29:32 -0400
Subject: Recent tour
Hi Carol, just a quick message to tell you how wonderful my tour was to the Grand Canyon on Thursday, May 27th from the Scottsdale, Doubletree Paradise Valley Hotel. Our Tour Guide, Don, was so informative, personable and a pure gem for your organization. His knowledge about the area astounded me. He has so many outstanding qualities which made my trip a cherished memory.
Please relay my compliments to him as well as the other members of your organization. I would never hesitate to reserve another tour with your organization and would recommend your services to anyone visiting the area. Hopefully, I will be able to return to your state in the not too distant future.
I just wanted to let you know that I had a wonderful experience touring both Sedona and the Grand Canyon this past week with Across Arizona Tours. Our tour guide both days was Kim, who was terrific and very knowledgeable about AZ! It was just amazing to view the Grand Canyon in person and Sedona was very pretty as well.
Thank you and please tell Kim that Laura & Fanny from NY had a terrific time!
Thank you for your e-mail after I returned from my visit to Scottsdale. I meant to reply but I realize now that due to an oversight, I did not. Sorry about that. But I wanted to give you feedback and tell you how much I enjoyed both my Across Arizona Tours. First, the overview tour with you, which was so informative, and also so helpful to include a docent-led tour of the Heard Museum. And I very much enjoyed meeting you, and having the luxury of a personal tour!
And the Apache Trail Tour was memorable, with beautiful scenery, the steamboat ride, and very informative narration throughout.
Thank you so much for arranging these tours for me. I will definitely recommend Across Arizona when I write my article about Scottsdale. It will be sometime this winter--it depends when my editor wants it. I will certainly let you know whenever it's in print.
This was recommended to us by our timeshare folks (Diamond Resorts). I HIGHLY recommend this company if you are interested in going to the Grand Canyon. Our concierge said "If you are lucky, you will get this one guy... super knowledgeable"
We got Leonardo... "that one guy"
Spoiled were we because we got a private tour (the other family had canceled) on Thursday.. it was a perfect way to end our trip before coming home.
He picked us up at our resort on time at 7:30 AM and we drove first to Flagstaff. During our drive he talked about each part we passed, info bites, history is a great way to learn more about Arizona. He talked about both present and past....and once he found out I was a teacher he started going more in depth and asking me questions about his favorite stuff in history. It was a personal tour which Leonardo totally adapted to his audience (us). After a short potty break in Flagstaff we headed up to the "GC." Again along the way tons of facts on people, places, plants, things, science.... Leonardo is a wealth of knowledge. He took us to several spots along the Grand Canyon where we stopped first for an hour and a half for lunch/ gift shops/ checking out the killer views.... then we went to several other spots... and afterward we headed to a trading post= thirty minutes for souvenirs and looking at Native American items for purchase.... then since we were ahead of schedule and the only ones on the tour he asked if we wanted to check out Sedona. OMG you serious!! So we ended up taking a bathroom break/ quick tour of Sedona. We did not get a chance to see stores and shops but we did get to see the mountains (which during the sunset is phenomenal). We did all of this AND he had us back by 7:10 PM.. well ahead of schedule. He asked if we wanted to eat there for dinner.... Leonardo totally went out of his way for us which was awesome.
Santa Cruz, CA.
| Dear Across Arizona Tours, |
I was a passenger and guest on one of your tours a while back last month. When I left, 1 dropped or left my camera on the van. Now, the camera was just a disposable, but some pictures of my family were on the ro11 too. I talked to Barb, the concierge at Villa Mirage, and she handled the rest.
The camera was left on the van. Barb traced that down, and not only that, but had the tour company send me the camera.It arrived last week, and I am one happy traveler.
I want to thank you for your courtesy to me. Your service was above and beyond the call of duty. Joe was our guide,and he did a wonderful job of informing us. Congratulations to you. I give you a first class rating
Dr. Tyrone S. B.
| Dear Carole and Leonardo, |
I have worked with many tour companies over the years, and I must say you guys are the best!!! You both were very responsive during the planning process - always answering our questions promptly and providing all information requested. You were always very patient with us and our many questions and changes.
We have received nothing but compliments from the attendees who participated in the tours, both pre-convention and post-convention tours. Those who had signed up for tours that had low participation were thrilled that you made arrangements for their tours to happen. As you promised, all tours were made possible because of your van and coach capabilities.
Those on the post convention tour had a wonderful time. I am still getting emails, cards and photos telling me what a wonderful time they had and how knowledgeable the tour guides were. They were impressed with how much history was shared with them. They said they not only feel like they have visited Arizona, but that they know something about the state.
I truly appreciated you being on site during the registration hours to answer questions and hand out tickets. This is the first time I can remember no one complaining because they couldn't find the tour guide - you were always there. That really meant a lot to our attendees and to the staff.
Our members are already asking when they can return to Phoenix for a convention - one thing is for sure, when we return. Across Arizona Tours will be our tour company.
Thank you again for your attention to every detail, to seeing to the control of our attendees and to providing a wonderful experience for our members visit to Phoenix.
Pilot International/Pilot International Foundation
| Dear Leonardo, |
We were very happy to do this trip with you. Thank you for your professionalism and you kindness. Your knowledge and your passion allowed us to enjoy this trip even more and to discover a wonderful area in the best conditions. We were lucky to have you as a guide and it was a rewarding experience to exchange points of view and learn more about the American culture.
Hoping to see you again, we wish you all the best.
Hana Chelly and Family
Call today to learn more about the tour opportunities that Across Arizona has to offer and to book a tour. You can reach Across Arizona Tours at (602) 233-1813 or toll free at (888) 533-1813. You can also reach us for information about our tours through the Contact Us page.